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Service & Parts

Support Chain encompasses all of the manufacturer’s after-sales services and was developed to protect customers’ investments in Hitachi construction machinery. It comprises Global e-Service, Hitachi Extended Life Program (HELP), Hitachi Parts and technical support. 

Read more on our customers' experiences with Support Chain.


As soon as you become a Hitachi customer, you can rely on first-class after-sales service from your authorised dealer. 


Hitachi offers a wide range of parts to suit every machine and budget, whether you have a new machine or are running an older model. 


Hitachi genuine oils are specially designed for use in your Hitachi machine. 

Excavator simulator

The Hitachi excavator simulator (based on ZX250-6) is an ideal tool for providing basic and advanced operator training.


AdBlue® – also known as Diesel Exhaust Fluid – is a colourless liquid composed of urea and de-ionised water. It helps to reduce nitrogen oxides (NOx) in SCR (selective catalytic reduction) systems, which comply with EU Stage IV emissions regulations.


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Model: Service & Parts

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